Hyderabad Metro Rail rolls out ticket booking through WhatsApp

In order to promote green and sustainable modes of transportation, Hyderabad Metro Rail has implemented an end-to-end digital payment enabled metro ticket purchase using WhatsApp e-ticketing

According to the L&T Metro Rail Hyderabad Limited (L&TMRHL), this is the first time a metro rail in the country has implemented WhatsApp ticketing

For the technological integration, the Hyderabad Metro Rail has started the project in collaboration with Billeasy and AFC partner, ShellinfoGlobalsg, Singapore

The brand-new service gives regular Hyderabad commuters the choice to travel in Hyderabad Metro Rail in comfort

Commuters may now purchase an e-Ticket on their personal WhatsApp number, which they can show at the Automatic Fare Collection (AFC) gates to continue their journey

This service is in addition to TSavaari and other third-party payment apps for digital ticket booking

In response to this news, KVB Reddy, MD and CEO of L&TMRHL, stated, "Hyderabad Metro Rail believes in the potential of digitalization."

In keeping with the Digital India vision, we are pleased to introduce India's first Metro WhatsApp e-Ticketing service, complete with a completely digital payment channel, to enhance our passenger experience and service quality."